Frequently Asked Questions (FAQs)

To save you time, we have compiled a list of frequently asked questions. You might find the answer to your query here. Visit our FAQs page for information on shipping, returns, order tracking, and more.

Social Media

Stay connected with us through social media. Follow us for the latest updates, promotions, and customer support:

Facebook: https://www.facebook.com/SongketTradisiModen/

Instagram: https://www.instagram.com/songket_tradisi_moden/

whatsapp: https://wa.me/message/THNNECKNKPNKF1

Pinterest: https://www.pinterest.com/infosongkettradisimoden/

TikTok: https://www.tiktok.com/@songket_tradisimoden

Order Tracking

Wondering where your order is? You can track your order status using our Order Tracking page. Simply enter your order number and email address to get the latest updates on your shipment.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our Returns and Exchanges policy for detailed instructions. For any questions regarding returns, feel free to contact our support team.

Wholesale Inquiries

Interested in carrying our products in your store? We offer wholesale pricing for bulk orders. Please email us at infosongkettradisimoden@gmail.com with your inquiry, and our team will get back to you with more information.

Press and Media

For press and media inquiries, please contact us at infosongkettradisimoden@gmail.com. We are happy to provide additional information, images, and interviews upon request.

Collaborations and Sponsorships

We love partnering with influencers, bloggers, and other brands. If you're interested in collaborating with us, please email us at infosongkettradisimoden@gmail.com with your proposal.

Feedback

Your feedback is invaluable to us. It helps us improve our products and services. Please feel free to share your thoughts, suggestions, or any issues you may have encountered. Email us at infosongkettradisimoden@gmail.com.