Contact Us
Contact Us
Customer Support
Our dedicated customer support team is available to assist you with any inquiries or concerns you may have. Whether you have questions about your order, need help with a product, or require general information, we're here to provide the support you need.
Support Hours:
Monday to Sunday: 10:30 AM - 7:30 PM (EST)
Email Support:infosongkettradisimoden@gmail.com support@infosongkettradisimoden@gmail.com
Phone Support: +60 11-5580 9052
Mailing Address
If you need to send us any documents, returns, or other correspondence, please use the following address:
Songket Tradisi Moden
137-1 FLR 1, JLN DWITASIK, BANDAR SRI PERMAISURI,WILAYAH ; PERSEKUTUAN, KUALA LUMPUR , ZIP Code 56000
malaysia
Live Chat
For immediate assistance, use our live chat feature available on our website during business hours. Click on the chat icon at the bottom right corner of the page to start a conversation with one of our support agents.
WhatsApp Chat ButtonFrequently Asked Questions (FAQs)
To save you time, we have compiled a list of frequently asked questions. You might find the answer to your query here. Visit our FAQs page for information on shipping, returns, order tracking, and more.
Social Media
Stay connected with us through social media. Follow us for the latest updates, promotions, and customer support:
Facebook: https://www.facebook.com/SongketTradisiModen/
Instagram: https://www.instagram.com/songket_tradisi_moden/
whatsapp: https://wa.me/message/THNNECKNKPNKF1
Pinterest: https://www.pinterest.com/infosongkettradisimoden/
Contact Form
Order Tracking
Wondering where your order is? You can track your order status using our Order Tracking page. Simply enter your order number and email address to get the latest updates on your shipment.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our Returns and Exchanges policy for detailed instructions. For any questions regarding returns, feel free to contact our support team.
Wholesale Inquiries
Interested in carrying our products in your store? We offer wholesale pricing for bulk orders. Please email us at infosongkettradisimoden@gmail.com with your inquiry, and our team will get back to you with more information.
Press and Media
For press and media inquiries, please contact us at infosongkettradisimoden@gmail.com. We are happy to provide additional information, images, and interviews upon request.
Collaborations and Sponsorships
We love partnering with influencers, bloggers, and other brands. If you're interested in collaborating with us, please email us at infosongkettradisimoden@gmail.com with your proposal.
Feedback
Your feedback is invaluable to us. It helps us improve our products and services. Please feel free to share your thoughts, suggestions, or any issues you may have encountered. Email us at infosongkettradisimoden@gmail.com.
Sonket Tradisi Moden
Review by Aisyah
Wednesday, Jan 26, 2022
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Review by Nurul
30-JAN-2023
Awesome...
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Wednesday, Jan 26, 2019
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